Terms & Conditions

1. The maintenance charges are for maintenance of white-labeled application hosted on our servers including periodic updates.
2. Whitelabeling the platform does not include configuration of the platform. JungleWorks would guide the client and would share all possible training and training material for the client to configure the platform but JungleWorks would not be responsible to configure the platform, the client would have to complete the configuration himself.
3. No response situation: In case of no response from the Client’s side for more than 7 days despite reminders from the Company’s side, Company may put the development on hold. In case of no response from the Client’s side for more than 14 days despite reminders from the Company’s side, the Company may terminate the contract.
4. Publicity and Communication: By entering into a business relationship with us, you agree to allow us to announce new client agreements or closures on our social media platforms. If you do not wish for us to make such announcements, please let us know in writing before the start of our business relationship.
5. Support Availability: For the Tookan Early Stage plan and the Yelo Store plan (available in both monthly and annual subscriptions), support will be provided exclusively through chat and ticketing systems.
6. Payment terms:
   a. The kick-off amount is non-refundable.
   b. 18% GST is included on above mentioned cost (in case of Indian clients)
7. Renewal in case of plan expiry:
   a. Post plan expiry, standard cost will be applicable as per the choice made by the client among the then available plans.

Timeline:
The timeline to deliver the solution is 10-12 working days.
Please note: The timeline will be applicable from the date of project kick off and once all the requirements are shared by the client.